The Bank of the Eastern Shore and its employees are determined to respect and protect your privacy. In order to provide our customers with a wide range of financial products and services as effectively and conveniently as possible, we use the latest technology to manage and maintain customer information. It is our duty to help you understand what information we collect and how we use this information to provide you with the products and services necessary.
The following policy serves as a guideline for all bank employees involved in the collection, use, retention and security of nonpublic personal information.
INFORMATION COLLECTION
We may collect “nonpublic personal information” about you from the following sources:
- information we receive from you on applications, loans and account forms;
- information about your transactions with us or others; and
- information we receive from third parties such as credit bureaus.
”Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service toy you. Nonpublic information includes information regarding your account balance, payment history and overdraft history.
INFORMATION DISCLOSED
The bank is permitted under law to disclose nonpublic personal information about you to other third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entitles in response to subpoenas, and to credit bureaus. We do not disclose any nonpublic personal information about your to anyone, except as exempt by law. To the extent we possess any medical information, it will be held in strict confidence and not shared with anyone except to process transactions or to provide services requested or initiated by you.
If you decide to close your accounts or become an inactive customer, the bank will continue to adhere to the privacy policies and practices in this notice.
ACCURACY
The Bank of the Eastern Shore strives to ensure complete accuracy of customer information. Any reported inaccuracies or discrepancies will be researched diligently and properly.
SECURITY PROCEDURES
The bank has taken steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Physical, electronic and procedural safeguards that comply with federal standards to guard you nonpublic personal information are maintained. Employees found to violate these standards will be subject to disciplinary measures.
As a customer of the Bank of Eastern Shore, it is our responsibility to make you feel secure about your banking relationship. Please contact any bank officer at (410) 228-5800 should you have any questions regarding the bank’s information security practices.
